CUSTOMER SERVICE

Do you have a question about the size, your order or the stock of an item? We're happy to help! 💌


Maybe the answer is already among our frequently asked questions - feel free to take a look at our FAQ page.
And if not? Then of course we are here for you!

+31 072 201 0010

Monday to Friday from 9 am to 5 pm GMT+1

[email protected]

We strive to reply to your email within 24 hours.
If you have any questions regarding your online
purchase, please include the order number
in your email.


Please kindly note: during high season and
sale, our answering times might take a little longer

For brand related questions, please contact Oilily's headquarters.

Address
Oilily BV
Berenkoog 38
1822BJ ALKMAAR
The Netherlands

Additional information
KVK: 73103942
BTW: NL8593.56.243.B.01
IBAN: NL44RABO0305001213

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/. We do not intend to participate in dispute settlement proceedings before a dispute resolution body